Fairphone regurarly reboots without any visible reason

[Canden]

Hi,

Both me and my mother have observed that our Fairphone 4 are regularly rebooting without any visible reason. I don’t remember this happening when I first got the phone in December 2021. I believe it started less than 1 year ago.

I have never seen it happen while I was actively using the phone. It only happens when the phone is not actively in use when in our pockets/bags.

I do not see the same issue being reported on the forum, is anyone experiencing the same problem?

The only “unique” thing about the way we use the phone is that we both never connected to a google account, and have been using exclusively F-Droid and Aurora-Store to install apps.

Thanks

[anon9989719]

@Canden

I have never seen it happen while I was actively using the phone.

@Canden

It only happens when the phone is actively in use

Hi and welcome to the forum but the above are contrary??

It only happens when in the pocket, is that the case?

[mde]

Welcome to the community!

There are a few threads about reboot problems on the FP4. Check this one out and please continue the discussion there:

Fairphone 4 reboots

Hi ! I got a weird problem; got a rather new FP4 that reboots in a strange way. Being the owner of a dog you have a tendency of walking the same route every morning. And, my FP4 reboots in about the same place every morning ±100 meter. On a field. 250 meter to next building Only thing that I can possible think of is a 5G basestation located about 400 meters away, and on this spot I am pretty exposed to this station. The throughput is nicely around 150-180 Mb/s, without wifi. …

My most likely guess: It’s 5G related. Downgrading your connection to 4G might solve your problem for the time being, at the expense of 5G connectivity, evidently. Check the linked thread for instructions if you don’t know how to configure this.