Fairphone loses Wifi connection after approx. 10 seconds

[qwezxc]

Good morning! I use a Fairphone 2 and have just moved to a new place. However, my fairphone disconnects from the new WiFi probably every 10 seconds, and then I have to manually press the WiFi button each time again to get a WiFi connection - having a connection for only about 10 seconds each, however, makes it a bit difficult, to use the WiFi on my phone at all. I think it must be a problem with the phone as I have no problems with the WiFi on my laptop and other electronic devices. Do you have any advice how I can proceed in this case to make the WiFi connection work on my fairphone? Thanks in advance!

[adrienneb]

Welcome to the community!

This issue has been raised before.
This is one of the messages that came up in a quick search:

@thomastc

I have found that random disconnects can happen if your FP2 is connected at 5 GHz, and your router is configured to automatically select a suitable channel. Apparently the FP2 doesn’t like higher channels like 116 through 128, so if the router lands on one of these, it causes the FP2 to lose connection. It may try to reconnect on 2.4 GHz, which is often congested in urban areas, so this might not improve the situation. My solution was to configure the router to use a fixed channel (56 in my case); see my thread here for further details.

EDIT PS
My FP2 doesn’t connect to the Fritz!Box router at all, but as there is a wireless router in the house it never really bothered me, not enough to try and configure the router in any case.

[qwezxc]

Thank you so much! And apologies for not having found that previous message myself for some reason…

[adrienneb]

No problem, just hope you get your WiFi working somehow!