Had an issue for a few months now with my Fairphone 5 where my wired headphones have started randomly disconnecting more and more frequently to the point where they only now work if I hold the adaptor cable in juuuust the right place. Unfortunately even a very brief disconnect causes a pause in play…

hello and welcome to the forum could you do some more troubleshooting? run the internal testing, for example. Is data transfer stable?

Hello, thank you for responding. File transfer to my PC seems to be completely fine, even when wiggling the cable at the USBC port end. I tried to do the internal test, but it completely stalls out just after the touch screen test showing this. No prompts, touching the screen does nothing and there’…

I eventually managed to get further into the internal testing by mashing the screen a lot. When I was on the external audio test it was exactly as before with the audio coming out of the headphones when the cable was in just the right position, but coming out of the phone otherwise. The audio coming…

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Fairphone issue with wired headphones

Help Fairphone 5

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