Fairphone 6 screen glitch

Hello fairphone forum,

I got the Fairphone 6 (with android) about a week ago, and I have been having issues with the touchscreen. At random times, the screen will not register my taps (I have to press something twice or more for it to register) and some gestures will not work. It seems to get better for a while if I restart the phone, but I have not been able to identify any cause. I’m using the official screen protector that I got from the fairphone website, but I have not tried taking it off to see if it causes the problemi.e. I, because I’m not sure I would be able to attach it properly again.

Has anyone else had this problem? Is there anything I can do about it? It makes the phone quite frustrating to use sometimes.

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Yes, I have also had this problem, it also started after I bought the official Fairphone 6 screen protector. I haven’t solved the problem yet, and now have a bigger one as the entire operating system is frozen, but I’d like to know the solution to your problem for when (hopefully) my problem is fixed.

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I’ve reported this as a bug a few weeks back. There’s a workaround: lock the screen and unlock it again to unfreeze. Please report if this helps.

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I have the same issue with the official privacy screen protector from the Fairphone online store.

Thanks for your reply. Locking and unlocking does seem to help for a while (though sometimes this issue makes unlocking difficult).

I have contacted Fairphone support, hopefully they will provide a solution soon!

I have the regular (non-privacy) screen protector, but it might be causing the same problem.

There’s a lot of speculation about screen protectors and it’s effect. I have the same issue without any screen protector, so it is probably not a reason or at least not the only reason for the problem.

Good to know. I don’t want to take it off without a good reason as it was quite expensive.

sad to hear that is also without any protection or privacyprotector. So then i will open up my ticket at the support and wait for a fix. Thx to the community for sharing.

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