Fairphone 6 Bluetooth headset issue: mic is not being used

hey community!

trying my luck here, out of ideas:

I have two different bluetooth headsets (Both JBL - the Live Pro+ TWS and the Tour Pro 2). Neither of them works correctly with my Fairphone 6 - while I can connect them and they work fine for audio playback, the microphone doesn’t work on either of them. No matter the app, the phone defaults to the built in microphone instead of the bluetooth headsets. All apps have the correct permissions. The headsets are being displayed with the headset icon in the bluetooth connections, the device type specifies "headset” in the bluetooth specifications. I have reset all bluetooth connections and all connection settings, deleted all devices and paired them again, installed all current updates for fairphone and the headsets, restarted the fairphone, tried in safe mode - nothing works. The headphones are working as they should (i.e. the microphone is picking up sound and is being selected automatically) on all other devices (phones, android & Ios, Mac Os, Windows) in our household, so I’m very convinced that it is a fairphone specific software issue.

I’ve also been running into other bluetooth issues with the Fairphone, where I can see devices but can’t connect to them (Philipps HUE Lamps, via Bluetooth and Philipps HUE app) - but I’m not sure that is related.

Maybe anyone here has another idea on what to try? Would appreciate any leads!

Thank you and have a wonderful day :slight_smile:

I have issues here with the Sony WF-1000XM5 buds. Sound no issue, mic is not working half of the time. When I switch back to the older Samsung Galaxy Buds live, no issues.

Looks like an implementation issue with the bluetooth drivers.

thanks for your reply! good to know that it‘s not only me. How old are the Samsung Galaxy Buds? Just curious, because the Live Pro + TWS are also quite old already. Hope there will be an update soon :folded_hands:

The Sony buds were bought august ‘24, Samsung buds nov ‘21 and they were ‘run out’ then (the successors were already available).