Hi, has anyone seen the terms of the Fairphone 5 warranty and extended warranty yet? They seem to be not listed yet on the website All legal documents at Fairphone Legal Hub . I’m interested if there are any notable differences from the Fairphone 4 warranty? Especially since I really want to buy a F…

You can use the FP4 with any software of your choice, it doesn’t void the warranty. You only have to revert it to the original software before shipping to make sure, the fault is not caused by the software. So I guess that won’t be different for the FP5.

That sounds good! However, no official sources yet, right?

For the FP5 not, for the FP4 that was discussed here already, need to search for it.

I’ve already checked the legal documents for FP4, it says exactly what you mentioned earlier: 5.1.3 If You are running a different operating system on Your Product and want Your Product to be covered by this Warranty, We will require You to revert back to the software embedded in the Product at pu…

I guess you should contact support for questions like that, as we here in the user forum can only give answers that are not bullet proof.

Thats the most “official” I remember we ever had in the forum “recently” [image] Does rooting void warranty for Fairphone 4? The Products The Fairphone support has finally answered! You will need to be able to revert to the original Fairphone OS to be able to claim on w…

Thank you all so far :slight_smile: I’ll keep waiting for anything official for the Fairphone 5, e.g. the legal document on the All legal documents at Fairphone Legal Hub page, and I’ll post here if I find something new. If anyone else discovers official information of that, I’d also appreciate that…

Well, indeed it’s a bit lacking to let people preorder a phone with a checkmark besides a 5-year warranty but no link to that warranty and no further explanation whatsoever. I guess, that it’s in fact along the lines of the FP4 extended warranty. Still, when making something available for pre-orde…

Fairphone 5 warranty terms

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yvmuell August 30, 2023, 1:17pm 7

Thats the most “official” I remember we ever had in the forum “recently”

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