Fairphone 4 microphone not working - can this be replaced?

Help Fairphone 4
1

Hi there,

I have a Fairphone 4, for quite a while people have struggled to hear me on calls unless I’m on my Bluetooth set and apps that rely on hearing (voice recorder, guitar tuner etc) don’t work. I assume that the microphone needs replacing but looking at the parts store I can’t see one for sale. Is it integrated into another module, or is this something that can’t be replaced?

Alternatively, are there any software issues which could cause this?

The phone is about three years old now, so it’s given good service. I’ve replaced the screen and the charging port in that time and everything else works fine - I need to be able to make calls though!

2

Hello, I am afraid FP4 microphones cannot be replaced by a user -

Microphones are very sensitive small components. There are 3 microphones on the Fairphone 4. They have to be positioned in particular places of the device for them to work properly (voice recording, ambient noise, video recording, etcetera). This positioning and their vulnerability limits the possibility to make them modular. This is why these 3 microphones are located on the Core module and not replaceable via one on the other modules.

However, your phone should still be covered by warranty so I would suggest contacting the support

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