rohtua
December 9, 2023, 10:27am
1
Hi, I’ve had a fairphone 4 since its release and it’s been working great. Since the last couple of updates however I’ve been seeing random crashes where I’ll take the phone out of my pocket and it’ll be rebooting or stuck on a black screen. I initially thought this was an SD card issue and swapped the SD and it has reduced how often it’s crashing but I’ve still had a couple more crashes since the swap.
Anyone else seen similar issues since the last updates?
1 Like
Hi, try to disable 5G. You can read here around about that. FP has confirmed this as a bug. For me it worked.
1 Like
rohtua
December 9, 2023, 10:46am
3
I’ll give it a go. Has there been anything said on when the bug’ll be fixed? Obviously I want to use 5G where I can.
You might want to read this:
Another mid-week update: the patch that was under testing during the previous days has proven to be stable and it seems to be effective to address the 5G-related reboot issue.
The fix will be therefore delivered with the next software update, currently scheduled around Christmas day (
If you want to continue the discussion, I’d recommend to do it in the above topic.
2 Likes
yvmuell
December 9, 2023, 11:02am
5
Or here in case for black screen/freeze instead of reboot
Hello. I downloaded and installed the Android 13 upgrade to my Fairphone 4 yesterday, and since then the phone has frozen several times. After repeatedly pressing the power button, I have managed to restart the phone, but at one point I thought I was going to have to remove the battery. Is this a common problem, and does anyone know if it’s being addressed?
To not duplicate further I will close here
3 Likes
