Fairphone 3+ wont charge

Help Fairphone 3
1

My Fairphone 3+ will not charge and my battery has run out. When I try to charge it, the Fairphone logo appears on the screen, followed by a message to leave connected. Then screen goes blank and this who process repeats itself without charging.

My charging cable works, I have cleaned the bottom module but still no luck so now have no phone and when contacting customer support, they say it takes 5-6 days to come back.

Any helpful tips because unfortunately I cannot live without a phone for a week or more.

2

Could just be the contacts of the battery and those in the battery compartment. I had something similar with an FP2.

Use a cotton bud and high-grade surgical alcohol or isopropanol to clean them. Leave for three hours to dry before inserting the battery again.

How has the battery been behaving lately?

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3

Thanks for this idea. WIll try this morning and see how it goes.

4

You might want to consider an external charger while trying to work out what is broken and how to fix it, I did External universal chargers for Fairphone batteries

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