wondering if anyone can help as customer service has been rubbish so far.
My partner and I got a FP3 at the same time, and with this latest update (I thankfully did not install) my partner’s phone got stuck in fastboot mode.
No matter what option we select (start, restart bootloader or recovery mode) it just returns back to fastboot screen.
We have done all the usual things to do in this kind of situation, turned the phone off and on again, plugged it into a laptop, taken the battery out, even turned it off and left it in a drawer for a week before turning back on again.
Nothing has worked.
When we contacted customer service they only suggested this usual “turn on and off” stuff, which we had already tried…very frustrating.
So this latest update has left my partner’s phone totally useless at the moment.
What can we do?
Thanks in advance for any useful suggestions
I would recommend AVOIDING the update on FP3 if you are considering and definitely BACK UP YOUR STUFF if you’re going to risk it!