Fairphone 3 and Audiojack

I just received my FP3 after my old phone broke down. But I am experiences difficulties with the headset (wired). I cannot use the buttons although it is for android. Also it is not always recognized. For example when I am on the phone and I just unplug the headset, the audio is not moved to the internal speaker. Instead I do not hear anything. When clicking on speaker mode, I can hear again the other person.

Is this a common software issue or is my phone faulty?


4 posts were merged into an existing topic: Headphone Jack/plug doesn’t work