Fairphone 2 won't charge at all

Battery wont charge, do I need a new one?

You could try an external universal battery charger.
Else … please see the #batteryguide .

We don’t know. The problem can also be caused by a defective bottom module, cable or charger. First, try to charge your phone with a different charger and cable. If the problem persists and you know another Fairphone 2 user (or want to use our Fairphone Angels), you could try to swap battery and then bottom module.

Thank you so much that’s very helpful

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