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👼 The Fairphone Angels Program (Local support by community members)

Fairphone Angels* are active volunteers in your area that offer their expertise to assist you with:

  • demonstrating and assisting you to repair your Fairphone yourself
  • solve software problems online or in person
  • demo the Fairphone in person
  • sourcing spare parts locally or through group spare part orders (#groupbuy) to keep down delivery costs
  • information about community events
  • running your own Urban Mining Workshops or how to get involved in the Fairphone Story
  • anything else that can be solved locally

At the moment, some Angels cannot offer all of the above services. Simply contact your local Angels to find out more.

How to get in touch

You simply need to locate the Angels that are closest to your location and contact them via e-mail. They will then try to give you tips and can organise to meet up with you to solve your problem if necessary. The existing Angels can be found below.

Legal Disclaimer

The help provided by the Fairphone Angels is for free.
Repairs, updates and advises come with ABSOLUTELY NO WARRANTY.

Background information

The concept of the Fairphone Angels program was proposed by former Fairphone employee Philippe during the #efct16 and is being developed and implemented by the @Archangels .

The goal is for community members to offer assistance to people in their local area. This helps to build local networks of Fairphoners (and wannabe Fairphoners & Supporters) to spread the good word, while assisting the Fairphone Support team by helping to resolve problems. For instance, troubleshooting and assisting with replacing parts is something that is easier to deal with in person rather than via the forum (plus it saves the time and CO2 when sending a phone to Fairphone for repair).

How to become a Fairphone Angel yourself

You can become a Fairphone Angel if you are an active community member and want to help other Fairphoners in your area. If this describes you, we warmly invite you to propose yourself by posting below (please add your city/region)! We will then guide you through the setup process. :angel:

Benefits

  • A special forum section for specific Angels questions
  • Your own fairphone.community e-mail address
  • Visibility on the #communitymap

PS.: If there is already an Angels group (a so called Fairphone Heaven) in your area, you are, of course, very welcome to join it!


*

Angels are typically described as benevolent, dreadful, and endowed with wisdom and knowledge of earthly events, but not infallible (Wikipedia (2017-09-13))

20 Likes
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Hello :slight_smile:

I would like to join in as a Fairphone Angel! I’ve seen from the community map that we don’t have anyone in London, and this is a great place I think I can offer support from. I read heavily in the community, and have strong knowledge and experience with FPOS, Fairphone Open, and Lineage.

Let me know if I can be the first in London!

6 Likes

Hi @anthony, sorry for not replying for such a long time!

If he hasn’t done so already, a Guardian Angel will get in touch very soon. :slight_smile:

Hi Stefan :slight_smile:

No problem, Chris has been in touch to get me started.

2 Likes

Hi guys! Munich calling. I’m living there, and could help people in French, German and English. So I’d be happy to start a helping community there!

3 Likes

Are you in touch with the Munich Fairphoners?

for Augsburg and Munich, write me in!

2 Likes

Maybe you are still interested now that there’s already an Angel base (JBap & jayy) in your area, @Paule? :slight_smile:

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Adding to this the Augsburg contact @vthejay.

Sorry, I switch to German for a second : Klar, solange es mir beruflich möglich ist und ich es überhaupt kann helfe ich gerne in Augsburg mit.

1 Like

Hey everyone,
I’m from Bochum, Germany. Count me in ;-]
Cheers
charlie

Hi @charlie! Good to read it. One of the #fairphoneangels will get in touch soon! :slight_smile:

Hey, I’m from Gladbeck (Ruhrgebiet, NRW) and can provide support with Android and flashing custom ROMs. Also can help with repairing a phone if one doesn’t or can’t do it by himself.

In the near future I do plan on attending the meetup in Düsseldorf. Just not sure when.

5 Likes

Great! Do you think it would be a good idea to unite Bochum and Gladbeck because of the functionally connected Ruhr area?

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Yes, totally! With the public transit it’s easy to hop around cities in the area. I frequently travel to Bochum for appointments. Here’s a rough list of cities in the area (that I can think of right now and I reach with my public transit ticket.):
Gladbeck, Bottrop, Essen, Oberhausen, Gelsenkirchen, Dortmund.

At weekends and national holidays I can travel through the whole VRR network. (https://vrr.de - there should be a map.)

1 Like

Please put me on the list for Moray / Scotland - Forres / Findhorn area. I know we have a couple of Fairphoners here. I can offer an FP surgery as part of our T-Exchange Moray Firth Makerspace. We meet every third Friday of the Month (This evening I am going to show how to replace the camera modules…). And - time permitting - I can offer some wee help outside these “office hours”.

4 Likes

Hey, I want that cool badge too, @Stefan! :wink:

I can meet in Madrid and Madrid area, Spain. I frequently visit Medialab Prado, which is a centric place for peer collaboration and workshops from the Madrid city council. It has OSM or Wikimedia groups, for example, and had a Mozilla group too.

But I’m more reachable online. I’m a frequent collaborator on the forum (trust level 4) since I got a FP2, I also manage the WeAreFairphone group in GitHub with @Stefan, whom I helped with that awesome map you see above, got my hands dirty trying to make FPOOS better and Google-less (#livingwogoogle) and porting LOS with awesome people + making microG easily installable, and I didn’t assist to any EFCT yet because I’m a terrible trips planner, :sweat:

7 Likes

Great! :smiley: I added you to the @Angels. You are Angel No. 25. :sunglasses:

3 Likes

Are Angels no longer added to the map? (Scotland, Bochum, Madrid)

Those heavens are still “under construction”. :wink:

2 Likes