I have now had the FP2 for a little less than a week. Sometimes (about 5 or 6 times up until now) the touchscreen freezes and I have to remove the cover and take out the battery, restarting the phone to make it work. One of these times, the screen turned black after restarting, so that I had to rem…

My screen is also freezing, but only while charging. You think to remove the display and clean the connector would also help?

No, that’s a different problem, which appears to be a combination of charger+cable+phone. Seems to have become less of an issue after one of the software issues, but in same cases it still causes problems: [image] Fairphone 2 unusable while charging Fairphone 2 Info: This…

I also have the problem that my screen stops reacting at touching it. Not during charging/after calling, but randomly. Only thing that helps is removing the battery. I read all the posts in the forum on this topic, and I see a lot of complaints but no solutions? What can I do?

[image] Jens_Backvall: this topic Is not linked in the moderator’s pinned comment.

The first one is not a link because it is referring to this very topic right here.

I got my Fairphone 2 two weeks ago and I immediately installed the 1.6.2 update. Im getting screen freezes sometimes when unlocking the phone and the touch seems unresponsive and sometimes the screen freezes on the home screen and I have to hold the power for 10+ seconds to do a soft boot. This the…

Hey there, this support article might be useful for some of you with a touchscreen issue on your Fairphone 2. https://fairphone.zendesk.com/hc/en-us/articles/211351686-My-display-screen-is-not-working-properly

On my FP2 disassembling the screen, cleaning its contacts and reassembling it has also fixed all touchscreen problems.

I’ve had the exact same failure. you have to press and hold the on/off Button from the Standby Mode until it reboots itself. Not then when the FP2 is already ON(Display is working). Follow that instruction and you’ll be really pleased by the results:). ask for more question!

MyFP2 randomly freezes during usage. Touch screen does noto work, as well as physical buttons. Only way to solve is to remove battery. It happens twice a week. OS is updated to latest version 1.11.1 No SD card; just SIM2 slot in usage. Any suggestion? I use FP2 for business, I need it to be st…