Yes you are right: its actually called delivery number.
@necrosis no, I believe its like @tphysm just explained. I also believe there must be several bigger organisations and businsesses which have ordered whole batches of phones to achieve this minimum number of 2400. IIRC the first fairphone 2 was shipped to some kind of social enterprise and they have certainly ordered more than one phone. Perhaps a good target for that raid I’ve mentioned earlier…
If it is really what you said, so Fairphone should remove their counter. This counter is only confusing. It does not help small people to estimate their delivery.
At this point every additional information is indeed more confusing than helping.
I ordered my phone on August 30th and fairphone received my payment on Semptember 2nd. I have a 9XXX delivery number and assumed that the counter is corresponding to this number.
But so far I didn’t receive my phone or an e-mail with a tracking number. And I think 4 days should be enough for a delivery to Germany.
However, I am still hoping that my phone is on its way. If not I really think that fairphone needs to improve their communication in terms of accuracy…
Which would also explain why someone might have gotten the phone so quick after ordering now: Maybe some resellers where in the earlier orders, and maybe it was possible to get a phone via a reseller.
A lot of People talk about their order Nr. and the counter of delivered fairphones.
I joined the FP-Community late in December and ordered my FP2 the Number in the Shop is
2000541## so does this mean I have to wait till 54k of FP2 are delivered?
If I calculate the delivery-rate seen on the counter, the max of delivered phones is <1k a day. So this would mean still >40days till my phone will arrive.
In the last Information Newsletter on delivery Schedule they stated that orders from december will be delivered in Feburary.
Can I still hope to get my Phone in Febuary?
Perhaps anyone can help me out of my confusion.
ok, Paul was quicker. Here is what I wrote in between:
I can only tell you that order and delivery numbers are different. And the delivery number is unfortunately not shown in the FP shop, I got it in my invoice mail after my payment arrived at FP but it seems that they stopped communicating this number after the crowdfunding phase.
I do not know how they are related but my order number was the 20002862x with delivery number 2779. But as @tphysm pointed out earlier, it may be that one order corresponds to more than one phone…
Hope this helps a bit even though I really can’t tell you if you can expect your phone in February or not…
Just wait… your phone WILL arrive… as soon as possible… Patience as I think that the fairphone team is doing everything in their power to get phones to people as soon as possible…
More than that there’s nothing more you can do right now…
Since you didn’t order during the crowdfunding, you don’t get a delivery number. I’ve no idea why, but it has been officially stated by FP they didn’t send delivery numbers to people who pre-ordered after the crowdfunding…
This is not true for all resellers (See list of FP2 resellers). Faircustomer, for example, aren’t a mobile provider and thus don’t include a data plan. They include 5 years of charging with renewable energy.
Hey,
just to let you know. I got an e-mail with the tracking id. My fairphone left the distribution center on friday (yeah). But since the counter was at 11914 at the end of the day I guess that the delivery number is not at all corresponding with the counter…
No, unfortunately the delivery number is not corresponding with the counter. The counter is the number of phones that are actually shipped. So, e.g. you ordered 2 or 3 phones (or even more as a reseller) at the same time you still got only one delivery number. That’s why the counter seems much more ahead of the delivery numbers. I got delivery number 11xxx and probably still need to wait another couple of days. sigh
I ordered my Fairphone 2 in September, ordnernumber 11,739.
13,200 Fairphones are shipped, but I got neither the phone nor the e-mail that it’s on the way.
This forum is intended for Fairphone users to discuss with each other. Not for official Fairphone Team responses.
So you will not get an offical answer.
All I can say is, have a look at the at this blog. I hope that there will be an update this evening or else tomorrow.
We had this discussion lately in the Forum too, e.g. here: Fairphone 2 production and delivery thread. The counter does not correspond with the delivery numbers, it only tells you how many phones were shipped so far. But if you ordered more than one phone at the same time you still get only one delivery number, so there might be a difference between those two numbers. I got delivery number 11,0xx and am still waiting. We just need to be a bit more patient. Our new phones will probably arrive soon.