Hi @holger1st,
I’m offering you a personal apology for the delays in production and the delay that was caused when the back covers arrived later than expected at our distribution center. Since we’re a crowdfunded project, we don’t have time to build up stock between production and delivery like most companies. Thus this uncomfortable time where shipments are later than expected and clear information is hard to get, especially during the holiday period.
The latest delivery news is that around 400 phones have now been shipped with black matte and black translucent back covers. Another 3,200 will ship out next week with black matte, black translucent and transparent back covers.
If you are upset with your order, please write our customer support, you are welcome to a refund now or up to 14 days after you receive your phone. We don’t want you to be unhappy and understand the crowdfunding process can be difficult.
Hope you have a good holiday season!
Best,
Joe