first of all, I have a Fairphone 2. Yesterday or so, there was an update available for my Fairphone 2 so I decided to do it. The installation of the update took a bit of time but it went until completion. Unfortunately, the end of the update was concluded with a black screen and the android robot on the floor with the text “No command”.
In the Android recovery mode, I chose the following commands “Wipe data/factory reset” followed by the commande “Reboot system now”. The problem persisted. I tried to do a manual update using Windows but my laptop would not recognise the phone. I am now clueless on the next step, I guess I have no choice but send the device back to the company. Any other tips?