Fairbuds won't stay connected and microphone doesn't work for calls

I wanted to love these but they just don’t work. They managed to trick me into thinking I was going to reduce e-waste with these but they’re trash before I’ve even had them a month.

Bought them in America from Murena but they won’t respond to my email… same with fairphone’s official support.

Is there any work being done to make these things work?

  • They lose connection on my iphone 13 mini, ipad mini, and nintendo switch
  • The app usually doesnt recognize them
  • The app CANT update them, the button does nothing and then the app crashes
  • When mowing my lawn the headphones constantly disconnected and reconnected and distorted the sound
  • I can’t make phonecalls or use the microphone on anything but my iphone but even then it cuts out and sounds awful from the other end.

WHY DID THEY RELEASE THESE?!

As far as I can see you found already existing topics so I will close here to not duplicate.

Should anything not already be discussed please open a topic per issue.