Fairbuds not charged up when kept in case for some weeks

I do not use my fairbuds on a daily basis, and sometimes I do not need them for weeks. Now was the third time that I took them out of the charging case and only had <10% of capacity left in them. However, the charging case showed a green LED. Both were correctly sitting in the case, so I guess that the case does not keep them charged, and they lose a lot of capacity just sitting in the case.

Do others have the same issue?

How do you check these values? With the Fairbuds app, or are they empty then? I don’t trust the app. In several tests, repeatedly inserting and removing the Fairbuds, I always got different voltage readings.

well, I see some percentage values around 10% on Windows, Android and a “Battery Low” Warning should be enough? idk, is that not true? is the battery-level measurement false any ways?

My Fairbuds have been sitting in my cupboard for two weeks. When connected to my smartphone, they showed 30% charge. Testing the charging case (pressing the button once) showed a green light (60-100%). I disconnected and reconnected the Fairbuds by bluetooth. Now my smartphone shows me 100%.

The Fairbuds app shows 30% for the left earbud and 70% for the right.

Now you can choose which value you trust.

I assume that as long as the green light on the charging case is on during the test, everything is okay and the earbuds are charging.

I did have a similar issue with my Fairbuds. The Android indicator and the Fairbuds app return consistent values for the charge percentage (even though, the app needs to sit for half a minute or a minute before it updates the values from the previous value it remembers). However, most importantly, if the headphones (or one of them) starts complaining about low charge levels 10-20 mins into usage, or even immediately, you know the charge is actually low.

The solution for me was to put them carefully into the case paying attention that the case contacts land on the headphones’ contacts. And rotating a headphone and letting it adjust its position in the case again, whenever I’m in doubt that the contacts landed well. This solved my problem - the headphones are always 90-100% charged.

I do it in the same way and whenever I put them into the case, I check if they move - and that is not the case. Thus, I would assume they made contact with the case. It could be, though, that during transport in my bagpack, they were disconnected from the pogo-pins at some point…

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In my experience, it is slightly different. The headphones sit tight in the case when placed - they do not move. But that does not necessarily mean they have the contact. Unfortunately, it is not very easy to check immediately whether they have the contact.

One thing you can do is to place them when discharged, and then 30 mins later open the case and connect them to the phone - and check the charge. If it has increased, then there is contact. If not, you can try lifting and placing them again. This way you would get relatively quick feedback on how the placement works.

It’s not a very attractive thing to perform such experiments, as it does require time and dedication. However, after a couple of days of experiments I was able to get a feeling for what placement is good, and what is bad. And now my problem is gone.

Interesting! Okay, that could indeed explain it.

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Here to report the exact same thing: Had them stored away for a couple of weeks, and they were dead when I tried to reactivate them. Needed to charge them for some time before I could switch them off.
My guess is that they were not properly switched off when I put them in the case and/or the case was not off. But as far as I can see, there is no way to make sure the speakers and the case are shut off completely.