Email cannot be sent anymore from computer by fairphone 4 hotspot

Help Fairphone 4
1

Hello

I have internet on my fairy, not on the computer. On the computer is outlook. To get and send mails on and from my computer I do a hotspot.

I have a gmx.ch adress which still works getting emails in and sending emails.

Mysecond adress is orange.fr, and there I get mails but can’t send any.

We (a computer docter in France and I) have testet my computer with hotspots from other phones and wifi, my oitlook send orange emails out with other internet sources, but my own hotspot from my Fairphone 4 can’t send out orange emails any more.

What could be the problem? How could we solve it?

Thanks for ideas and help.

I am fond of my fairphone :slight_smile:

Felicitas

2

Just two ideas:
1.) are you using a VPN on your FP? This might interfere.
2.) Is your APN configured in a way you use IPv4 and IPv6? If yes - could you configure it to only use IPv4? In the past (ok, it was a really different problem, but still maybe worth a try…) there had happened weird problems with dual stack (v4+v6) like e.g. here: Android 10 FP3 WiFi Hotspot: Toyota Corolla can no longer access internet

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3

Lieber Volker
Hello Volker

Thank you for your answer, I will try to - or will get myself help - to follow your hints.

Kind regards
Herzlich,

Felicitas

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