I can only add to the others customers comments, that I as well am very disappointed with the way this is handled by fairphone.
First that the Android 7 update even gets released without this basic functionality for a phone that advertises its dual sim feature is more than suboptimal.
But worse I find is the way fairphone reacts to their customers complaints.
If this , despite the many complaints and requests for fixing from customers is not actively worked on and might never be , because this is “ not a priority “ … well I don’t know what to say to such a cheeky answer.
Also I find it astonishing (in a very negative way) that this bug still is only assigned priority “low” status in the bug tracker.It’s the third most upvoted item and still low priority?!
I certainly do hope they readjust their priorities because they re actively annoying and loosing customers.I will not recommend the fairphone to others in the present state and I would not buy one again , should my present one fail.
I liked to support the idea of a fair(er) phone and happily invested the not small price , but in regard of Customer support and treatment I expect a lot more.