DFX.swiss KYC: Camera permission denied

Help Fairphone 6
1

Hello, anyone else having a similar issue with: 3.5-a15-20260211580868-official-FP6

DFX.swiss KYC process:

Screenshot_20260307-104829_Frankencoin
Screenshot_20260307-104829_Frankencoin1116Ă—618 34.4 KB

App settings:

Screenshot_20260307-105153_Paramètres
Screenshot_20260307-105153_Paramètres1116×1395 43.3 KB

Already tried:

  • phone reboot
  • turn switch off and on again
2

Solution: Service Desk sent me a link to the KYC page which I could then open with my standard browser Vivaldi. There I could authorize the camera access through the notification which wasn’t displayed within the Frankencoin/DFX App.

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