[Screenshot_20191228-142901] After updating my camera is not working anymore! Anyone experiencing similar issues?

Apparently the same problem: [image] Has anybody received the latest security update yet? The Products After installing the Dec.-update, my Camera App did not start anymore (Fairphone’s default app, Version 2.0.002 (12171325-00)). I had to clear app data in settings to g…

Welcome to the community forum. Works for me. At which point does the App hang? Right when starting, or when taking a picture? Have you tried turning off the phone (no reboot, really turning it off) and turning it on again?

[image] Has anybody received the latest security update yet? The Products This happened to me too. Might be related to the HDR changes that are mentioned in the update I also just found this and clearing storage fixes it

[image] Chris_R: found this and clearing storage fixes it Thanks, that worked :slight_smile:

I had the same problem after updating my FP3 to Dec. update today … Thanks for your advice! After clearing my app data settings, the camera finally is working again!

Hallo zusammen Auch ich kann die Kamera seit dem Update, das ich heute installiert habe, nicht mehr benutzen. Einstellungen -> Apps & Benachrichtigungen -> Camera -> Speicher -> Cache leeren klappt bei mir aber nicht, da der Cache nicht geleert werden kann. Wenn man woanders hinklickt, ist der Cach…

Is german ok or only in English? Settings > Apps > Camera > Storage > Clear Cache doesn’t work, because it’s not possible to clear the Cache. What else I can do?

Hast Du schon “Speicherinhalt löschen” gedrückt? “Cache leeren” war nur meine erste Vermutung, ich werd’s jetzt in meinem Post auch anpassen.

Super, vielen Dank! Mit “Speicherinhalt löschen” hat es geklappt :slight_smile:

+1. Also since the latest update, applied yesterday. Fix resolved as described, so thanks for those who posted.

+1 clearing app data fix the issue for me, thanks for the hint !

December update camera issues

Help Fairphone 3

Chris_R December 28, 2019, 2:39pm 4

I also just found this and clearing storage fixes it