Data stopped working

Help Fairphone 2
1

Hi there,

I used my phone normally 5 days long and today, data stopped working normal. I can send message and receive em but cannot use data.

Davasse Gratien

2

It has to be noted that I tried APN manipulations and that there is an exclamation mark on the little triangle.

3

That means what?

SMS or Whatsapp?

Better try: shutdown phone, remove SIM, power up phone, shutdown phone, insert SIM, power up phone. Now the SIM is “new” (for your phone) and your provider has to send new APN-settings.

1 Like
4

It means that since yesterday I cannot use data to navigate as I could before. I can send SMS, receive them make phone calls. I tried what you indicate but it still does not work. But there is no longer exclamation mark.

5

Try this:
https://forum.fairphone.com/t/no-mobile-internet-after-hard-reset-resolved/16727/16
And I hope you enabled “mobile data” …

6

I could use data on the phone before yesterday. I have not ordered any new card and it worked just fine until yesterday. Therefore it cannot be the same thing. I enabled “mobile data”. I just tried everything.

Anyway thank you for your help.

7

I did not need to, because it already was enabled (which of course I verified and even toggled twice just to make sure) :slight_smile:

8

I think I will launch a factory reset…

9

I meant this:

Spielmops

10

I tried that too but it did not work.

11

Anybody else for a solution ?

12

Make a new APN, perhaps that helps.

13

I’ll try it again then. Thanks
Without success…

14

I don’t know why or how but it works back again…

15

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