Custom music Ringtone does not work

So to bei clear. It does not matter what Ringtone I choose here. All I get is that Ding sound and I do not know where it comes from.

For me, it smells like a factory reset :frowning:

To change a ringtone? Oh, come on. :cry:

Probably clearing cache and storage of the phone APP helps?


Tried both. Did not help.

Try turning “Do not disturb” ON and then OFF, and then restart the phone. This has helped with similar cases in the past.

EDIT : just noticed in your screenshot: I think Do not disturb is on. Turn it off, then restart the phone.

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Oh wow. That die the trick.
It works now.

Thank you so much <3

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I still cannot change my ringtone on Fairphone 4. I tried the trick with no disturbing on and af and a restart. Does not help. Anyone an idee
Ja

If you saw that ‘trick’ on this forum. why not respond there?

Hi, because I cannot find the page again
Greets
JW

I believe that’s the topic you were looking for, maybe somebody who’s solved this before can help again :slightly_smiling_face:

And welcome to the community @jawibu :wave:

I tried your trick- disturb on / off and restart does not work om my Fairphone 4. Do you have another trick?

Hi jawibu and welcome to the forum.

Here is the method I use to set a custom ringtone.

  1. Make sure that the standard properties of the music file (mp3, ogg, wav, …) include a title. This property will be used by Android so that the song can be included in the alphabetical list of available ringtones to choose from.
  2. Copy or move the music file to the “Ringtones” folder of your phone’s internal storage.
  3. Set the new ringtone by going to
    Settings > Sound > Phone ringtone
    If the standard properties of your music file include a title, you should see that title in the alphabetical list.

Thanks. I will give it a try

Thanks for the suggestion.
I can not even download music to my memory.
I am afraid I am stuppid

Where is the music file that you want to use for a ringtone stored at the moment?

Very kind of you.
It is: Nina Simone; Wild is the wind.

Is this usefull enough

I don’t know how to download it. So there is no place to store it to