My Fairphone 5 was sent to Cordon Electronics. The diagnosis says “problem software”, but I received a hardware mainboard quote (€193). I disputed it as ticket #1315871. Still waiting for escalation. Has anyone experienced a similar situation?
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Welcome to the community forum ![]()
No experience but a comment. If they propose replacing or working on the main board when the phone is under warranty they need to show why the warranty has been voided.
Irredeemably bricking a phone would be a possible situation.
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