Connection problem with Google Maps

Help Fairphone 2
,
1

Hi there,

Since the last update of FP2 OS it seems that Google Maps can’t access to my Google user account properly.

Nothing happens when I choose “Connect to your Google account”. Therefore I can’t use functions like Home & Work address, trips history, offline maps (impossible to start downloading, it stucks ans says “connection impossible”).

Any hints ?

Thank you !

Nicolas

2

Try erasing the cache in settings > apps > all > google maps

3

Thanks Paul, already tried it but it didn’t work.

4

I don’t use Google so I can only guess, but one other thing you could try is go to Settings > Accounts and remove your Google Account. Maybe then you can add it again via the Google Maps app.

5

Well tried but the Google account is the only one that can’t be removed…

6

There must be a way to log out of the Google Account. Maybe in the Google Settings App?

7

Nope. The only way is to reset the phone to factory settings :-/

8

Go to settings
go to accounts
tab on Google
tab on your accountname
tab on the three dots right on top of your screen
choose ‘remove account’

3 Likes
9

Lidwien : thank you !

I didn’t figure this out, now everythings is working fine again :slight_smile:

Thanks everybody !

Nicolas

1 Like