Communicating with the users

I’m sad too. When I bought this phone I found it pretty great. Then it slowly starts creeping into my mind that Fairphone just doesn’t care about their device. They care a lot about the factory workers and the environment, sure, but the devices themselves strike me as overpriced beta products.

I’ve never used a FP3, but I have an FP4 and if my fingerprint reader in practice stopped working I’d be pretty upset. Then again, this phone constantly annoys me with day 1 bugs that almost 2 years later hasn’t been fixed or even acknowledged officially in some cases.

Back to the FP3, I think they at the very least could have included a message about the fingerprint reader in the update notification :man_shrugging:

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