I’m a very happy user of a Faiphone 3+.
In the last months I started, anyway, to have problems when charging it. I tested with several charges and cables (including the official ones) but the problem is always present: in many cases, especially when the battery charge level is very low (it always happens with the red indicator, and sometimes happens when the battery level is higher).
This is the behavior: I connect the charge at the charge starts but, after a time comprised between some seconds and a minute about, it stops charging. If I unplug and plug the cable back, it usually starts working correctly but, in some cases, I must try unplugging and plugging again several times, especially when the battery is almost completely discharged.
I tried cleaning the connector (and I can confirm there are no false contacts, in fact, when the charge correctly starts, it don’est stop even if I move the device or the cable or the connector).
I also checked the battery state with several apps and it’s reported as good.
I suppose it’s maybe not an hardware issue but a software one. I just installed the “Ampere” app and will start using it to find any problems when the problem happens again.
Can you suggest any procedure I can try for trying to investigate the issue (logs, and so on…)?