Charger cable starts sitting loosely in the phone socket/connector after a while

I already tried four different cables. To no avail. Support told me I could send the device in, estimated time for a repair is 15 days. I am still thinking about if I an going to send it away before Christmas, or afterwards. I will need a phone around Christmas, of course. Travelling. As one does. Meeting family and friends. I managed w/o a smartphone before, but I am now so used to having internet on the go…

did they tell what it roughly gonna cost?

Yeah, I guess I was just lucky. In case someone’s interested, I bought one of those - one reason was that they were (and still are) indicated to be used (no additional trash!), but really you get brand new (no name) ones. They’re not of the greatest quality, either - I had to replace them once. But, as I said, they sit tightly in my phone.

I’m feelin’ you. :wink:

1 Like

I don’t think that they would even give me an estimate before their contractor doing the repairs would have had a look at the phone.

@Alfonso_Muskedunder and @humorkritik:
may I asked if you both already checked my suggestion of simply cleaning the USB port of the FP1 before buying loads of cables?

Edit: Thanks, maybe I would have, but I encountered the problem about 11 months before you wrote your post - it’s difficult to react to something that happens in the future, ha ha. Anyways, sometimes cleaning the socket might not suffice, and in some cases using a different cable may do the trick. Others might have to repair the socket. Whatever helps.

PS: Apologies if my previous answer sounded a bit sarcastic, I believe I misread the tone of your post.

2 Likes

Easy, @Alfonso_Muskedunder. I’m sure he means no harm and did not want to offend any of us.

Yes indeed, you misread it.
I just wanted to share “my wisdom”, bacause it did helped me! Before I tried it I could not beleive that only some dust is the reason of all my charging problems!
Furthermore I wanted to share this post also in this thread for people using the search function later.

As you did not anwser my question, I do ask again:
@Alfonso_Muskedunder: did you try it? As I see it right you just uses now different cables, right? Until you did not try to clean your port and try again the original “faulty” cable, you should not judge about this approach. Which is not meant to offend, just a way to find the real reason of your problems and not only to fight against symptons instead of the reasons causing them.
And it do not change anything that your original post is from Dec’14.

@humorkritik: What’s about you? Gave it a try?

I have the same problem since a week or so. With a pin I was able to get some dust out, but the issue persists. Will have to contact the support team, then.