can't sign up for fairphone account


I can’t sign up to get a fairphone account. On the signup page, after inserting my email and a password, it keeps telling me “Something went wrong, please try again later”.

Can this be fixed ? Thanks

Try another browser and see what happens then.


You might also try with another e-mail address, if you have an alternative one.


Hi there! How did it go for you?
I just created an account for this forum. Now, trying to log in on my fairphone app it does not work.
Anyone know if it is supposed to be another account for that?
When trying to use the same account info I get the message “something went wrong”

Hi and welcome, to log-in in the app you need a shop account, not a forum account


Hi and thank you, and thank you! :slight_smile: