Camera experience on FP4

Yes, I agree with you. The color science / image processing is a bit weird. In JPEGs from the stock camera I find a blueish tint. That’s why I use Open Camera and capture DNG to edit later in Lightroom if necessary.
I’ve noticed the blur in photos too. I think the (massive) shutter delay (in the stock camera app as well as open camera) is the cause of that blur. I havn’t shot any valuable photos with the FP4 yet but that will happen.
In my tests the shutterspeeds in daylight/overcast always were up to 1/400s and higher (of course if you keep the lense aperture of f/1.6 in mind that’s reasonable).
In my opinion the blurry images are a result of the camera app processing the raw data in some weird way.
I don’t think that every phone which has the Sony IMX 582 built in, puts out the same image quality as the FP4.
Maybe a software update would fix the issue. I don’t know, I’m unfortunately just a photographer not a android developer.

4 Likes

I don’t understand what the main problem for fairphone is. There seem to be several stranger software issues.

Feels like the same problems with open source software.

The fairphone can one thing really good: to be fair produced. That’s the main fact, that also costs a lot. Would be interesting how the price is divided into its parts and this in comparision to other producers.

I just hope that they solving such problems step be step with updates or newer products.

2 Likes

There is such info, you may find it if you search.

I’ll look for it later :slight_smile:

I’m still struggling with my camera. Really disappointed. I’m going to contact their support team cause a shoddy camera experience must put people off purchasing. I couldn’t recommend the FP4 to friends right now.

4 Likes

Same here. Right now I’m sitting in front of some holiday photos with ISO800 and they are such a crap - worse, worst, fairphone. That is not usual.

2 Likes

On the positive side, it’s apparently only a software problem, so it can be fixed.
Unfortunately Fairphone seems to be somewhat struggling with software development right now (see thread about security updates). Let’s hope they get a grip on that, the smartphone market is in the doldrums right now after having flourished during the Covid lock-down periods: It’s the time to consolidate the existing rather than making heavy and risky investments in new hardware.

The FP4 is a good phone, but it does have some “very annoying” (just to avoid saying “serious”…) shortcomings, the stock camera being one of them (stuttering calls being another).
I’m not a developer, but in my experience it should be no more than a month or two of work for a dedicated and capable dev team. All Fairphone needs to do is to allocate the required resources to fixing those show-stopper issues, and I’m fairly (no pun intended) confident they will, because in the Internet age bad press is commercial death. They should know this, AFAIK they are seasoned professionals.

4 Likes

With the last update at least other camera-Apps can use the different cameras. A slight improvement.

But I still not know which app I should use :see_no_evil:

2 Likes

I use Gcam. I want to use the GrapheneOS Camera but it doesn’t seem to use the different cameras

No-one appears to have posted about their disappointment with the FP4 camera for more than a month.
So I thought I should rectify this, in case Fairphone think we are silent because we are all happy now.
No we are not.
There are many of us, and we are still miserable and disappointed. And we are not resigned to accepting the current low standard. We are not expecting the latest technological magic - just the level of quality that was available 5 years ago on mid-priced smartphones. This is what reasonable people expect on a smartphone such as the FP4.
Thank you.

2 Likes

Note this is a user forum so you are voicing your frustration at other users not Fairphone,

Secondly you start by saying there has been no such comments for a month but then assume that a non defined group ‘we’ are unhappy.

Something seems a bit off . Have you contacted Fairphone to explain the problem you have. If you, and the other people you allege, have a problem doesn’t it make sense to contact support rather that use your time posting here and have other users read and respond, it’s really not something a user can resolve. All you can expect here is acknowledgement of your unhappiness ??

As for the month maybe others have a resolution, or are resigned to the quality??

Have you at least contacted support via email, which is quite easy support@fairphone.com

Hope you get a satisfactory reply from them ?

3 Likes

Up from a certain level of neglect from manufacturers side demanding to give ‘feedback’ via support is no longer appropiate…

  • Even with latest update the shutter delay in the dark conditions (with flash) is more than 7 seconds.
  • Try to make a picture from a screen panel i a darker room: The preview picture of will hop towards you and away from you
  • The picture gallery is still hardwired to Google

I assume many people just resigned to contact support and to complain since it doesn’t have much effect anyway?

Maybe to gather enough light

The OS is a licensed object from Google so yes they have some say in what can be delivered in a basic OS. It would require a lot of resources to o[pt out of the license.

The demand (request0 for support is the only realistic option if you want your view addressed with any feedback on the possibliteis of change.

Here you are just dumping your concerns on other users, who

  • Can empathise that you have issues
  • Query what you expect to get in response and
  • Remind you this is a user forum
  • Direct you to support@fairphone.com

This is the [HELP] category and I can’t see what help you want. Maybe a [Discuss] category for the unhapp would be a better option.

i.e.

and general complaints about support, in the [Discuss] category

https://forum.fairphone.com/search?q=support%20%23discuss%3Athe-products

Have a look there and see if it is more appropriate, and enjoy whatever you do.

I’m sorry, but a 2019 Nokia 2.3 (120€) and a 2023 G22 (180€) both need less than 4 seconds for same picture quality?

I’m sorry again, but this is confabulating. The FP4 is the first and only Android phone I’ve seen where the Google gallery got hardcoded, otherwise one can refer to the default gallery which can be set by the user…

Sorry again, but having read here for some months the support option doesn’t seem ‘realistic’ either.

I don’t want or need any help, I a) answered to your post and b) answered to TonB just to conform that there was at least one other user that wasn’t at all happy with the FP4 camera :slight_smile:

1 Like

That maybe so, and slightly off topic, but most other manufacturers have resources to make their own and not have to play the Google game so closely.

Apparently Fairphone have to have over a million checks done by google before they can release an update officially, so having to but proprietary or other alternatives would no doubt cause coast and delays.

The camera is no doubt not the same as others, but could that be your use, my FP3 takes pictures immediately in the pitch black, I can cover the lens and sensors. If I use night mode it takes 4 seconds. Maybe you have a problem with your phone or use ??

I’ll test my daughters FP4 when I see her :slight_smile:

Yes, it’s a user forum, where users come to say many things, including vent their frustrations.
I think it’s a perfectly good place to continue to express dissatisfaction with the FP management’s camera outcome - which is one of sub-standard value. I’m sure word will get back eventually.
I’m normally more upbeat and supportive on forums. But this issue really bothers me.
If an administrator gets tired of these repetitive posts then, fine, delete me!
I would email support if something wasn’t working on my phone, not when not when there’s an actual structural deficit - what would be the point? No need to answer, it’s what they call a rhetorical question.

2 Likes

As with ALL smartphone cameras, they look nice on the display and not so nice on the PC.
It’s definitely enough to take a picture of the warehouse number in IKEA. If someone is serious about taking photos, buy a DSLM / DSLR with lenses. It’s nothing more than snapshots.

2 Likes

The point is: you want FP to listen and further improve? Then contact support, else your frustration is just vented to the air and does not help at all to change anything. Support is there to also forward internally feature requests not only bug reports.

Actually, I politely disagree with your analysis.
My concern is a strategic one, about where the company sees value in investing its resources:
Send an email through to Support and a tecchie shrugs their shoulders and gets back to recoding minor glitches. Nothing happens.
Persist with a more public complaint and eventually Management is forced to pay attention.

Who reads this forum ? If you think you can have an impact being noisy on internet, I advise you to do it via twitter or Facebook. It would be much more efficient.

4 Likes

You can disagree, I might disagree and that changes nothing at all, the process is as it is. The forum is a user forum nothing more, nothing less. Official contact to the company must go through support not the forum.

1 Like