Hi, thank you in advance for reading my post!
I’ve tried contacting the fairphone support, it has been two weeks and they haven’t gotten back to me, so I thougth I’d ask if anybody on here has any idea on what could be the issue and maybe even knows how to fix this.
The Camera App on my FP5 stoped working. When I open it, it just shows a black screen. The three navigation buttons at the bottom of the screen are still there and working, so at least I can close the damn thing. Operating system is Android, everything is updated. The last thing I did before it stoped working, was trying to use the front camera - i touched the symbol and that was the last thing I did with that app. All three camera lenses themselves seem to be fine, I can take pictures with WhatsApp, Signal and an alternative Camera App (Open Camera). I’ve tried forcing the app to stop, cleared the app storage and restarted the phone countless times. If I use the camera test in the Fairphone App, it also works perfectly fine.
If anybody has any idea on how to solve this, I’d be more than grateful. I’m also open to altervative solutions - right now I am using Open Camera, the photos are good enough for me, but the video qualitiy is barely watchable. So if you know any app that works relatively well on a Fairphone 5, I’d also give it a try.
I hope I was able to explain my problem, English is not my first language. Sorry for any odd wording.
Thank you so much!