Camera App QR Code Scanner Incorrectly Converts Text to Lowercase

Issue Description

The built-in camera app’s QR code scanner automatically converts all scanned text to lowercase, which breaks case-sensitive links and URLs. This makes it impossible to scan certain QR codes that contain case-sensitive information.

Steps to Reproduce

  1. Create a QR code containing a case-sensitive URL (e.g., a Google Forms link with mixed case characters)

  2. Open the Fairphone camera app

  3. Point the camera at the QR code to scan it

  4. Observe the detected text/URL

Expected Behavior

The QR code scanner should preserve the original case of all characters in the scanned content, maintaining uppercase and lowercase letters exactly as encoded in the QR code.

Actual Behavior

The camera app converts all letters to lowercase, breaking case-sensitive URLs and making them non-functional.

Impact

  • Google Forms links and other case-sensitive URLs become unusable when scanned

  • Users cannot access intended content from QR codes

  • Workaround requires manually typing URLs or using a third-party QR scanner app

Additional Information

  • The same QR codes work correctly when scanned with other devices/apps

  • This appears to be a software issue specific to the Fairphone camera app’s QR code processing

  • Issue affects functionality rather than just display formatting

Device Information

Please let me know if you need specific device model, Android version, or camera app version details to investigate this further.

Requested Fix

The QR code scanner should preserve original character case when processing scanned content, particularly for URLs and other case-sensitive data.

Thank you for looking into this issue. The QR code scanner is otherwise very useful, but this case sensitivity bug significantly limits its functionality for many common use cases.

4 Likes

You are aware that the forum is no support channel, so kindly report to support via official channels.

Else is it working when you use QR scanning from the quivkmsetting tile, no need for any third party app?

And most browser have this integrated

that’s a bug, and it happens for me too. with browsers (like Firefox) it works fine, the issue is with thew integrated camera. so its not for the support…

Can reproduce on my end too! A fix would be much appreciated.