Fairphone Community Forum

Black screen for incoming calls

Help Fairphone 2

solved, callissues

Johannes Split this topic June 22, 2017, 1:21pm 26

3 posts were merged into an existing topic:

FP2 Screen can't be reactivated during/after calls - See first post for Workarounds Fairphone 2

Solution: Please follow the official troubleshooting tool.
archived text
Besides a badly calibrated sensor the next most common reason for this issue is dust between the proximity sensor and the screen. For more info check <a href="https://forum.fairphone.com/t/fp2-screen-cant-be-reactivated-during-after-calls-see-first-post-for-workarounds/11874/148?u=paulakreuzer">this post</a>. Cleaning tips: Clean the screen of your phone, especially the part where the proximity sensor…

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