Since a few days ago I have an issue when trying to answer incoming calls. The screen stays black while the phone rings. The only way to “answer” is to decline the call, wait until the number pops up in the list of missed calls and then call back… I recalibrated the proximity sensor a few times (eve…

Apologies if someone already checked this, but could this be a permissions/notifications issue? Guessing (I don’t have the FP2) Settings > Apps > All > Phone (and/or dialler) would be the place to check.

Hi Paul! My screen isn’t black, I can use my phone in the same time it’s not the same issue, i think…

[image] t_eowyn: My screen isn’t black Oh sorry, then I misunderstood that sentence: [image] t_eowyn: when I get a call there is nothing on the screen. Maybe it’s a different issue, but maybe it’s just a slight variation of the same issue. If you want I’ll move your post (and my repl…

Hi Paul ! It wasn’t the same probleme but I found my answer here !! I don’t know how but the “phone app” was on no notification, it was for that ! So thanks !!

It works for me as well! Thanks @t_eowyn for the tip :slight_smile:

@Ivar , @rk1966 , @Stefaan_Coutereel did you try @Johannes ’ tip yet? [image] Johannes: could this be a permissions/notifications issue? Settings > Apps > Phone would be the place to check. @FlavieC if this solves the issue for them too please update the bug report.

I can hear an incoming call, but the screen does not react. I can’t answer the call! Help me. It’s not the proximity sensor.

Problem solved! Yes indeed, a permission/notification issue. Thanks a lot to everyone !

It works. I’m impressed! Thanks @t_eowyn @FlavieC

I tried it yesterday - it worked! Thanks a lot for the hint and all the constructive and quick feedback! :slight_smile:

Thank you. This worked for me. On my phone, the ‘phone’ app is called ‘Telephone’ so it took me a while to find it. Cheers.

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Black screen for incoming calls

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