so, heres the story:
yesterday evening my phone died. felt a buzz in my pocket, got it out, and it was black and wouldn’t turn on. no biggie, i thought, it’s probably just empty.
came home, put it on the charger, one that has worked just fine with my phone for months, and it didn’t turn on straight away. no biggie, i thought, it’s probably just drained and needs a bit of time. and i went to sleep.
woke up, the back was hot where the CPU is, and the phone was in some weird loop. red light blinks, black screen with fairphone logo comes up with a short buzz, stays for a short time, goes away, red light blinks, etc.
when i take it off the cable and put it back on, it first goed to its normal charging screen, with the inside view. then after some time it gets back into the loop.
removing the battery for some time had no effect. using different chargers and cables had no effect. charging without the back cover had no effect.
meanwhile, i don’t have a phone. which i need for work. i can’t call my supplyer that they didn’t send me all i ordered. i can’t call my customer that her order didn’t come in.
i tried calling fairphone. they are out of office untill monday. which baffles me. this is not a toy, this is a tool and i need it. it is expensive enough to expect to be able to work with it, and if not expect some support to get you back up and running fast.
so, anyone have a solution? or am i stuck with a red-blinking brick untill monday?
*please excuse the grumpyness of this post. i am obviously not having the best morning.