Last week I upgraded to the newest OS version and, as a consequence, I have been noticing the battery dies real fast even if the phone is in my pocket. Is this a happening to someone else? Could it be a bug?
My battery is 3 years old going to 4, so it wasn’t great anyways, but this is a little too much.
Would it be useful to buy a new battery if the issue persists?
Thank you and happy equinox or christmas or whatever you celebrate and an awesome 2020!
Is the phone running hot? Can you tell us which apps are using a lot of power (Settings > Battery)?
I’ve had battery issues after an update that were resolved after a factory reset - so that’s worth trying before getting a new battery.
Thanks for your reply.
The phone is not running hot and when I checked the apps running, the one that showed up first in the list is the screen. I need to continue monitor it further but it doesn’t seem to me a problem with many apps running (usually I have Chrome, Whatsapp and Outlook open).
In case I need to do one, how is a factory reset done, please?
A factory reset is done through Settings > Backup & reset > Factory data reset. Drastic of course, but it’s a pretty reliable solution to all Android problems.
Thanks again for your help, rmf!
Happy New Year
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