For some weeks I have problems making and receiving phone calls. The phone looses the connection when I try to call, even though there was full signal strength just a second before. I also often get sms about missed calls when someone has tried to call me. Sms use to get through. I have tried to switch SIM slotswhich did not solve the problem. The SIM cards work fine in another phone.
I have no problems with wifi.
Does anybody know how to solve this problem?
I would contact the SIM card provider, because even if a SIM card works in other phones it can be broken. Also I would test another SIM card in the FP2 if possible.
Maybe try to see it that way: If a SIM card works in other phones but not in a very particular one, the SIM card holder can be broken…
Another potential cause: How can I reconnect loose antenna cable
I did not say that this cannot be the case thats why I advised to try another SIM. Still the other case is not incorrect, I already experienced this. So probably you might want to accept that the FP2 is not always the reason when things do not work as expected.
I have been trying to explain that this is no SIM card issue:
This is typical behavior for an antennae issue. When an incoming/outgoing phone call is established, the radio peak must be higher than usual because much more data packets are exchanged with the carrier in the same timespan. While a broken antennae might suffice for SMS messages, it no longer does for phone calls…
Thanks. It sounds like an antenna issue then. Is there an online guide how to find the antenna och how to replace it?
You may want to look here: How can I reconnect loose antenna cable - #22 by ar.do
The original antennae cable is not available from Fairphone…
Thanks. I will try that. Hopefully it works.
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