That is frankly weird, but I believe you. “Torch mode” as in “on permanently using Flash control in the Camera app”.
Edit -
I have successfully reproduced that.
That is frankly weird, but I believe you. “Torch mode” as in “on permanently using Flash control in the Camera app”.
Edit -
I have successfully reproduced that.
Same here. Nothing helps(
Yes, This is a massive issue for me too. If I select the x2 Zoom (in any photo mode) and take a picture what contains text (like a label or hand written note) the taken picture will be a 50% crop. It drives me mad and has slowed down my work flow 100%. I take around 30-50 images a day of barcodes and model numbers for work. I have to retake a lot of images.
The last two firmware updates has not solved the issue. I now manually set the zoom to 1.9x as a work around. It also crops the image using the 3x and 6x zoom as well. It’s not every time, but happens all to often. I can’t believe this issue has not been sorted out. It first happened 4 months ago.
I have also tried using the Pro mode with RAW and different aspect ratio’s, also in JPEG. It still happens
Please discuss this in a seperate topic thats off-topuc here.
Welcome to the community forum.
Concerning your unresponsive screen, you might be interested by the following post and see if that topic corresponds to your problem and join the discussion there.
I am in utter disbelief that this issue wasn’t fixed with the latest update. What a mess!
I never use flashlight so thats most likely not the real root cause or there are different. I still think its AI
No, AI is probably not the reason, since my 2x zoom photos get cropped often too, and I’ve turned off that AI stuff.
Unfortunately the bug may include not respecting your settings.
Also hitting this, it’s extremely consistent when pressing the button for 2x zoom, as well as pinch-zooming to 2x or beyond. Tried clearing camera storage and cache. For me, turning on flash fixes the cropping.
Welcome to the forum ![]()
Interesting, so the exact opposite of
but tobefair was maybe turning the flash on before zooming 2x.
I tried flash settings, AI settings, both sometimes work, but Pro mode seems to be the only consistent way to use 2x without cropping, for me.