Android 11 has arrived! When will we see it on our 3's and 3+'s!

[Alex.A]

@Stefan

@Alex.A

I think it should be defined whether the forum is a official way of communication for FP, as you sometimes do to answer redundant questions (which I would think is a good idea), or not (which in my opinion brings FP farther away from the consumers, and not a good idea), as in the moment, the forum is half official.

The thing is that if the forum would be an official communications platform for Fairphone,

1. they would have to read each and every post because people would expect them to do.
2. Also community participation would be less because why answer a question when support officials will do so anyway (and get paid for it).
3. People would forget that this forum is public and post all kinds of sensitive information about themselves, like they would do in an official support ticket.
4. The forum would change for the requirements of the support staff, instead of fulfilling the requirements of the community.

This is what what @Stefan told me when I did the same proposal of Fairphone being officially more active on the Forum. It is not just as simple as saying “Fairphone should be more active on this forum”.
Me as well I would like Fairphone to have a greater presence on this forum, but I would like it to stay the community forum. I don’t think it’s that easy to do a compromise between the two, and @formerFP.Com.Manager already does a good job for what she is allowed to say and what she can do IMHO.
This would greatly change the way this Forum is done, the way it works, the way people discuss. It wouldn’t be a forum for community discussions as it is now, or not as much. In people minds, it may become a forum to reach Fairphone and tell them what they should do in their opinion.
Moreover, you can’t replace Fairphone official support. They can’t do everything through the forum IMO, and I think the fact of having two official entities would just create a big mess for a lot of people.

Then, about android 11: I understand why it would be interesting, I understand it could bring more people to Fairphone, but they can’t do everything. I don’t know if they have the ressource of upgrading to android 11, while keeping people working on FPOS’s bugs because they don’t want people to abandon their Fairphone, then also releasing new modules, and continue maintaining the FP2 at the same time.
Android 11 would be a good thing, and it would make people happy having the latest features, but I don’t think it’s an absolute priority for them. Android 10 was already a big step.

Disclaimer: I am not criticizing anyone’s opinion, although it could seem so, only expressing my point of view and why I disagree on certain points. There was no sarcasm meant in this message.

Edit: Typo