This is a community forum. To have official support about your issues please contactsupport. Also, contacting them will help understand the origin of the issues and it may bring the update quicker.
AFAIK they are working on an update which should fix some things and improve the camera software, but I don’t know anything and I think they don’t want to promise any update before they are sure it will be released. At least, I think they are actively working on it.