After < three months, my phone is not working anymore and customer service is really bad

[Lidwien]

You stated the following:

@anon9505190

One statement from Michiel I will never forget in the AMA from thursday: Asked what is different between FP customers maybe compared to others company’s customers he answered: FP customers are soo patient with problems and issues of their phones. This statement I would describe a smoking-gun.

This is what Michiel actually said:

@anon48893843

I think Fairphone community members have a bit more patience (which is nice in our current back log situation), but they also think with you, are willing to help out, help out other community members in need, they even organise evenings in cities across Europe to help out other community members.