Actually I bought the FP2 because of what it already is, and not because of what it may or may not turn into in the future.
Buying a Fairphone speaks for specific values which cannot be adopted to any other mass marked smartphone. Hence to this it does not make much sense to have the same expectations compared to other manufacturers. So it should not make such a significant difference if FP releases each month or half a year an add-on, extension or advanced replacement module let alone an entire phone. At least it is delivering regular security-updates.
By the way we have the freedom to disassemble and if necessary repair our phone by our self and also run alternative operating systems on it. Try this with any other phone by full coverage of warranty.
Lesson learned from FP1 there were no promises made for FP2 which could not surely be kept. Initially there were no statements given that NFC, better camera, stronger battery, USB-C, Marshmallow or any other upgrade will be released. The only statement was that modularity would make repairs easier and offer longevity. So all FP2 customers bought the phone as is and not what it could turn into in the future.
I had order no. 9601 and this early model works fine so far although I did had to replace the camera module. An early response from the support to my request was: “The focus of the Fairphone 2 is more on repairability than upgradeability” so
if there is more to come - nice, but if not we still have a usable phone. And I have experienced that it is working reliable for every day use. Still Fairphone is a private company and must not reveal all business information to anyone. I think it has provided more to the public than many others in the pool of big boys.
I think if some people do not have a serious reason for complaints, they surely will find a simple one.
Purchasing a FP is just as voluntary as for any other product. Fairphone cannot be held responsible for anyone who has taken this decision based on false expectations. I could find enough information in advance before I placed my order. The rest was using common sense of mind.