Since few months (after Android update?) my FP3 has it’s 4G connection (not only data) which stop working after activate/desactivate the air plane mode.
Sometime after the reactivation of the 4G the network is come back, but it’s often don’t : the plane icon disappear, but the 4G icon is not appearing.
I only can restart the phone to get it back.
Do you hear about this issue and how to investigate deeper to solve the problem ?
Just checking the update you refer to is Software update: 3.A.0107.20210513 and I wonder if it is network related; you may like to try a friends sim card to be sure. Please indicate which network you are actually using currently.
I don’t experience this issue, but then I usually use wifi. I have a problem where wifi won’t automatically connect once switched off since the last update 0107 I was about to check into that so thanks for the prompt.
You may like try the phone in safe mode for a day to see if it is still there. If you contact support@fairphone.com they are likely to ask you to reset the phone