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3D print case payment issue

Hi there.

I ordered and paid for a 3D printed fairphone case through the Fairphone site. The 3D print company have processed my order and are now requesting payment also… have I missed something? I paid already and have the confirmation.

Help appreciated, thanks all.

Jen

Did you show the confirmation to the print company? What did they say?

Hey thanks. Silly me, it turned out that they just wanted payment for the shipping. It didn’t say that on screen so it was a bit confusing but their operative got back to me in the end.

cheers.

Glad you go to the bottom of this.

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