Hi!
My new Fairphone arrived today. Unfortunately it’s impossible for me to connect to any WiFi at all. I can go through the following steps:
- Find WiFi
- Enter (correct) password
- Fairphone says “Connecting”, then “Authentification”
- Nothing happens, WiFi entry just says “Saved, secured by WPA2”. I’m not getting connected.
Did any of you face the same problem? I can’t install any app as the Google Play application
needs WiFi. And a smartphone without any apps isn’t very useful.
Hi @Philipp_Duren
Are the google apps installed?
Have you tried connecting using the WPS option? To do this you click the recycling arrows in the bottom left of the WiFi screen - and then push the WPS button on your router - if it supports it.
If not, I note you’ve said the network is secured with WPA2, are you able to try using the WPA/WPA2 mode if your router has it and also try the encryption type as TKIP & AES
Let us know how you get on
Hi!
Thanks for the quick response! Now it works although I couldn’t tell which of the things I tried did it. I enabled the WPS option but didn’t use it on my router. Then I reset some random settings and in the end I got a connection. I’ll be back if the problem reoccurs. Thanks!
Phil
1 Like
Maybe the router had a special option enabled?
Glad you got this working @Philipp_Duren. I’ll close the topic off for now, but if you get any further problems let me know and I’ll reopen for you 