Why the taken pictures are not stored on a memory card

[Incanus]

And there’s a thread already, to solve this:

No folders visible after connecting to a personal computer

Could anyone help me to get the access to the folders within the Fairphone 4 internal memory? Although my device is detected, the folders list is empty. Furthermore, it even impossible to get an access to the 512 GB memory card instaleed in my Fairphone 4 from my personal computer running on Windows…