WhatsApp messages missing after reboot

Help Fairphone 2
1

Hi all,
after searching through all Forum-Titles concerning WhatsApp I decided to start a knew topic.
And hope to get help :slight_smile:

That’s my problem:
I got the notification for a knew message in WhatsApp, so I tried to unlock the display and got no reaction. My FP2 rebooted automatically (as always when something does not react).
After the reboot I unlocked the screen and obened WhatsApp, but there was no knew message.
I had to ask different contacts to find out who wrote a message to me. And the message had to be sent again.

Is there another way to receive the message? It was awkward to ask if someone wrote a message to me…

Thanks for the help!

2

Have you tried WhatsApp web ? Just in case you have not used it:

  • On your computer: Open https://web.whatsapp.com/ You will see a QR code at first.
  • On your phone: Open the WhatsApp menu (top right), and choose “WhatsApp web”.
  • Now scan the QR code on your computer screen with your phone and you should see your messages on the Computer (and you can send them from the computer).
3

Thanks for the tip I just tried it, but there is the message missing too.

4

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