I guess, that’s a bit harsh.
Although I fully understand that point of view and shared it one time, I have come to another conclusion in the end.
First I would not know of any other smartphone company, that has such a lively community being watched and addressed by Fairphone employees quite regularly. I therefore have the impression, they really do listen and care, even if they - obviously - lack the time and staff to comment on everything.
With regard to that Orange App I am not too happy myself, that such stuff is included in the system.
On the other hand as far as I know, this app is inactive as long as you do not activate it and is resting in the system partition, not wasting any space you could use. Before someone mentioned it, I even didn’t notice that app.
So, other than the bloatware delivered with most phones, such an app seems to be quite harmless and no real problem whatsoever.
My guess would be, that the integration of the app is due to a contract with Orange (F), thus getting it to be sold by Orange. From a business point of view I am quite happy with that achviement, as this should help to spread the message and to reach much more people. In the longer run, by producing larger quantities the hardware should profit too, quality-wise as well as with regard to specifications.
I only can congratulate Fairphone for every means of selling the phone to as many customers a possible.
Another step besides agreements with Telecommunications Companies is to place the phone in (online)shops. In Germany Fairphone is no longer just sold by Vireo but by memo as well.
As memo is a large online-shop for b2b as well as private customers, fairphone even has made it to price comparison sites like “geizhals” or “skinflint”.
Seems good to me and makes me accept single apps like the Orange App.
And of course, as @Heiner and @Stefan already mentioned, there are alternatives for Fairphone, in case of Fairphone Open even developed, delivered and updated by Fairphone themselves.