Hi! I’m Marco and I help run Fairphone’s Customer Support team! All of my lovely colleagues are featured on the picture below! (you can identify me by the blue arrow) To generalise us: we all love our Tosti’s, our Fairphones and kind feedback. We actually pin kind and inspiring words of people we …

[image] Vlad: January 2014 when I received my First Edition FP1. …, I preordered the FP2 early because my FP1 is pretty battered by now … Oh dear, what do you do with your phone? A FP is supposed to last much longer than 2 years. :wink:

Welcome to the forum, @Vlad ! :woot: Since you own a FP1 First Edition, I granted you the “Fairphone First Edition Owner”-badge. :slight_smile:

[image] Stefan: Since you own a FP1 First Edition, I granted you the “Fairphone First Edition Owner”-badge. :smile: Hey, that is cool. Can I please get that badge, too? Pretty please :blush:. I’d love to show off that I’m a proud owner of a special first edition Fairphone :smiley:

[image] Ruth_FP1: Oh dear, what do you do with your phone? A FP is supposed to last much longer than 2 years. :wink: Well … I don’t exactly remember how it happened, but it got a small crack falling from a height of only 20cm. Everything was ok then for a long time. One morning I took the ph…

[image] Vlad: battery status started to go bonkers like jumping from 60% to 14%. You may want to make sure the battery isn’t failing. Look for swelling / bloating of the battery. This can be subtle, try spinning the battery on a flat surface - if it spins easily, the surface of the battery is…

You could suggest that here: :wink: [image] Do you have cool ideas for forum badges? The Forum Continuing the discussion from Viewing the Forum badges gives a 500 Internal Server Error :

9x6: You may want to make sure the battery isn’t failing. Look for swelling / bloating of the battery. Apparently the battery can also fail and need replacement without bloating. But then you have to pay for it yourself. (they’re out of stock at the moment)

9x6: You may want to make sure the battery isn’t failing. Look for swelling / bloating of the battery. This can be subtle, try spinning the battery on a flat surface - if it spins easily, the surface of the battery is no longer flat. If this is the case, see [here][1]. More info about battery i…

Hi! Deivid here, from Madrid (Spain). Owner of an inherited unfairphone whose battery lifespan is about 4 hours. Looking for a secondhand fairphone because 529 euros is too much for my economy… :slight_smile:

Welcome to the forum, @Deivid_Rodriguez ! :smiley: Did you level up yet? :wink:

Welcome! Introduce yourself here!

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Stefan October 11, 2015, 1:39pm 178

You could suggest that here: